Privacy Policy

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Effective Date: 2/13/25

1. Introduction Welcome to Big Stone Trading Company ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, bigstonetrading.com (the "Site").

2. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, payment information (processed securely via third-party payment processors).
• Non-Personal Information: IP address, browser type, device information, and browsing activity on our Site.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze website traffic.

3. How We Use Your Information We may use your information to:

• Process and fulfill orders.
• Improve our website and customer service.
• Send promotional emails and updates (with opt-out options).
• Prevent fraud and enhance security.
• Comply with legal requirements.

4. Sharing Your Information We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party payment processors, shipping companies, and analytics providers.
• Legal Requirements: If required by law, subpoena, or legal process.

5. Data Security We implement appropriate security measures to protect your personal information. However, no online transaction is 100% secure, so please take precautions when sharing sensitive data.

6. Your Rights & Choices

• Opt-Out: You can opt out of promotional emails at any time.
• Access & Correction: You may request access to or correction of your personal data.
• Cookies: You can manage cookie preferences through your browser settings.

7. Third-Party Links Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices.

8. Children’s Privacy Our Site is not intended for children under 13. We do not knowingly collect information from children.

9. Changes to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at: contactus@bigstonetrading.com. If you have an order related question, please include the order number. 

By using our Site, you consent to this Privacy Policy.